Who do you WANT to be at work?

Or indeed in any area of your life…..

Are you dissatisfied with the image you think you project? Do you feel you are not taken seriously? Are you disheartened by comments you receive at appraisals? Do you feel misunderstood?

It may be that the way you project yourself at work doesn’t represent the way you want to be perceived, or maybe you don’t feel able to be ‘authentic’ at work, and are striving to be someone you are not? Either way, a ‘redesign’ may be in order!

Whether you would like to be more the person you already are, or make some changes to the image you project, you need a clear idea of your goal.

I recently worked with someone (Let’s call her Jane – forgive my lack of imagination!). Jane is the youngest person in the office of a small company. She felt ‘babied’ by other members of staff that were both older and more senior to her. She felt she was not allowed to progress and develop, offer opinions or use her initiative. As a result she began to ‘go along with everything’, stopped speaking at meetings and offered no opinions. She simply
did what she was asked to do, in the way she was told to do it and went home at the end of the day. This was affecting her feeling of self-worth in some very negative ways.

We first worked on building an image of herself at work that she really liked. It included being extremely professional, lots of fun to have around, speaking her mind in an open and helpful fashion, offering opinions and putting herself forward to work on new projects. We built the image and discussed the behaviours she could use over a number of weeks, so that she had time to practice – and so she didn’t shock everyone at work by changing overnight!!

We worked on a strong visual image first. This included looking at her current body language (unsmiling, slumped over her work) and swapped this for a new more positive posture and expression. I also asked Jane to review her work wardrobe, and she subsequently introduced more colour and a slight move towards more formality – which she felt would both remind her of the new status she was choosing and also give others a better visual impression of her.

Once this was in place, we began to work on Jane’s unhelpful self-talk (the annoying voice inside that was telling her it wouldn’t make any difference what she did…), her values at work (identifying what was really important to her, and how she could give these things more attention and satisfy her ambitions), techniques for understanding other people better and being more influential at work, and her own daily ‘recipe for happiness’ (the things she needed to satisfy each day to know it had been a good one). Finally we created
a ‘future Jane’ and put in place SMART objectives and goals that she would work
to over the next 18 months.

More on some of the tecniques later….

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That went well….not!

We’ve all had one of ‘those’ conversations…..

Off we go with a piece of news or information to give someone at work, or maybe we need Their input on a project, or we have an issue to discuss. Instead of the conversation we thought we were going to have, we came away thinking ‘how on earth did that all go so wrong’?!

It’s easy to blame the other person when a conversation doesn’t work, but the more we understand about how people who aren’t us communicate, the more we can tailor conversations to their way of thinking and increase our success rate!

So how can we do that?

Exercise
Find a quiet place where you can concentrate, and…..

Think of a conversation that didn’t go as well as you expected (a ‘face to face’ example is best, but you could use a phone conversation)

Imagine you are back there……
How do you feel?
What’s important to you about this conversation?
How do you feel about the other person?

These are often the only things we take into consideration when communicating with Others….

Then….
Put yourself in their place, literally pretend to be them
As that person – how do you feel? What’s on your mind?
What do you think of the person who is talking to you?
How do they come across and what do you believe their agenda is for talking to you?
What is their body language like?
What is important to you about this conversation?

The results of being someone else for a moment will be quite enlightening…..

Then….
Imagine yourself as an observer watching from a short Distance….
What is the body language of the two people telling you?
Do they seem to have rapport with each other?
Think about what could be different and more effective for them both

Finally….
Decide what you could change in future to communicate more effectively with this person. You can’t change them, but you can change what you do so that you get more useful
reactions and feedback from them in the future

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Just one little thing at a time….

If you’ve been following the posts, you may have some ideas for changes you’d like
to make to who you are and how you behave at work (or in area of your life). It
might be a short list, or maybe you have a page or two! However you want to
begin, my advice is start small with one thing you’d like to do differently. Not only will you practice and perfect that thing without worrying about the rest of the list, you’ll be practicing making changes in your life and reinforcing the fact this is something you can do.
Plenty of people become ‘stuck’ – you’ll hear them say “well that’s just how I
am” or “I’ve always been that way and it’s too late to change now”. Beliefs like these are what limit what people think is possible for them. The good news is that it’s perfectly possible to ‘break free’.
Pick your ‘one thing to start with today’ and practice doing it differently until it becomes your new habitual way of behaving.

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Modelling someone who is great at something!

Think of someone you know or work with who handles a particular situation in way that you admire – or even envy (for example, someone who stays calm and effective in a crisis). How do they do that? What is different about their attitude, actions or point of view? How does their ‘programme’ in a crisis differ from yours, and how can you begin to replicate it for yourself? Watch and listen next time and make a note of what you think they do, or, If you think they would be receptive, ask them a few questions, perhaps about how they feel when a crisis hits, what their immediate thoughts and reactions are, what’s important to them at that point and what isn’t. Explore their mindset and emotions and think about what you could practice changing in yourself to produce a similar outcome next time a crisis appears.
For instance: When I did this for myself, I discovered that I needed to change my unhelpful feeling that I was entirely responsible for sorting out the problem. Now I  simply move my chair close to as many other people as possible to remind myself that I am part of a team, I also flash up a colour picture of the word ‘WE’ in my brain! I find it calms me and allows me to think more rationally.
You may only need to make one small change, or you might want to work on a few things over a longer period of time.
I’d love to know how you get on!

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Who are you going to be at work?

Who do you want to be at work?

One way to be happier at work is to be the person you want to be while you are there. So what is your ‘work persona’ going to be? It might help to Jot down some words that you would like others to use when they describe you. You could also imagine how that person looks, behaves, thinks and speaks. What do they say? How do they say it? Once you have a clear idea of how you want to be, step into that ideal you and take a few moments to
enjoy how it feels.
Take that image with you and try out being this version of yourself at work. To make it really easy, pick just a couple of things to work on each week and concentrate on them until they become your new habit – for instance, being calm in a crisis, reacting positively to criticism, asking for what you want, helping someone else out – whatever you would like to change.
Next time – borrowing great things from others, modelling people you admire….

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Testimonial

“Clare manages to combine hard-working efficiency with being a ‘people person’ (a rare knack!), has always been clear about what is going on in her organisation, and is a professional joy to work with.”

Richard Smith, Partner, Richard Smith Associates

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Testimonial3

“I have worked with Clare for 12 years and throughout she has maintained a high level of professionalism. Clare has a very good eye for detail and is scrupulous in her application to the task in hand.”

Harry Mclean, Owner, Creating Value Ltd

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When work just doesn’t seem to work…

Work has changed for lots of people over recent years.
The effects of the recession have encouraged some to remain in jobs where they
are unhappy, sacrificing enjoyment for perceived ‘safety’. Others took on roles
they would not have considered before the recession, or are doing work they might
have once considered to be ‘beneath’ them.

It’s perhaps easy to think that the answer is to keep looking for that perfect job, any maybe it is. But what would it be like if you could be happier with whatever you do in the meantime? What is the one thing that always goes with you from role to role? Yourself! How about understanding how to maximise your enjoyment of everything you do at work right now? How about creating better relationships with colleagues, performing to the best of your ability, understanding your work identity – and why sometimes you can’t quite ‘put your finger’ on what’s wrong?
What kind of person would you like to take to your next job?

More on these subjects over the next few days…..

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Unlocking Potential, Realising Dreams

Are you simply “putting up with” a less than satisfactory “happiness score” in some areas of your life? Do you feel as if you have little power over what happens to you? Do you feel “blocked” from achieving what you want or moving on past unpleasant events? Coaching with NLP can allow you to take charge of your life more than ever before, to begin to be the person you want to be and to achive the things you want.

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“Clare is a complete professional. She is supportive and maintains high standards of service to clients and colleague and is always a pleasure to work with.”

Marty Lasker, President, HLC, Inc

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